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Mobile Devices

iOS

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14 and up

New rotating MAC address feature will break Wi-Fi registration regularly. 

  1. Open the Settings app, then tap on Wi-Fi. 

  2. Tap on the information button Image Added next to the desired Wi-Fi network.

  3. Tap on the Private Wi-Fi Address setting to change it.

  4. Switch it to Off. A privacy warning may be displayed.

  5. To immediately switch to the original hardware MAC address, turn off Wi-Fi on the device and turn it back on. 

  6. If your device was not registered with the hardware MAC address, you may need to register once more.

 

iOS 14 through 17

  1. Open the Settings app, then tap on Wi-Fi. 

  2. Tap on the information button  next to the desired Wi-Fi network.

  3. Tap on the Private Wi-Fi Address toggle to turn it off. A privacy warning may be displayed.

  4. To immediately switch to the original hardware MAC address, turn off Wi-Fi on the device and turn it back on. 

  5. If your device was not registered with the hardware MAC address, you may need to register once more.

 

Android 10 and above

  1. Open the Settings app.

  2. Select Network and Internet.

  3. Select Wi-Fi.

  4. Connect to the UNW Wireless network.

  5. Tap the gear icon next to the current Wi-Fi connection.

  6. Select Advanced.

  7. Select Privacy.

  8. Select "Use device MAC"

  9. If your device was not registered with the hardware MAC address, you may need to register once more.

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