| Warning |
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Self-service password reset is currently experiencing an outage: UNW IT Systems Status - Self-service Password Reset Outage Alert (unwsp.edu) If you need assistance resetting your password, contact the IT Service Desk at (651) 631-5699. |
Overview
Information Technology provides self-service tools for students to change or reset their passwords.
How To
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Reset Your Password
Go to the password reset portal: https://password.unwsp.edu
Enter your username in this format: username@unwsp.edu (ex: abjohnson@unwsp.edu), then click “Next.”
You will then be prompted to enter the security code that was sent via text to your cell phone number on file.
After entering your security code, you will be directed to this screen to choose a new password.
If you did not receive a security code and did not receive an error code, the code might have been sent to a different cell phone on file. Please contact the IT Service Desk at 651-631-5699 to have your password reset.
If you received an error code or a message saying that there is no phone number on file, please contact the IT Service Desk at 651-631-5699 to have your password reset.
You should then see a screen indicating that the reset was successful. If you run into any issues please call the IT Service Desk at 651-631-5699.
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If neither option works for you, please call the IT Service Desk at 651-631-5699.