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Our IT Service Catalog is a central list of information technology services and applications that are available to students. The list outlines the services offered for various business categories, as well as the technology tools that support each service.
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Academic Technology |
Create and teach with online course sites that may include activities and materials such as discussions, forums, gradebook, polls, presentations, quizzes, and more.
Services | Technology | More Information |
Course Management | ||
| Degree Audit System | ||
| Media Production |
| *The Video Recording Request form is located on the IT tab on theROCK |
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Accounts and Access |
Request employee permissions and manage your UNW account.
Services | Technology | More Information |
Password Reset | If you are unable to reset your password using the mypassword website, please contact the IT Service Desk. | |
New Employee Permissions or Request new permissions (Employees Only) |
| The New Employee Form is located under the requests section on the IT tab on theROCK |
| New Student Employee Form |
| The New Student Employee Form is located under the requests section on the IT tab on theROCK |
| End of Employment Form |
| The End of Employment Form is located under the requests section on the IT tab on theROCK |
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Audio and Visual Services |
AV Services support university-wide events and manage the Audio/Video services that are offered in the classrooms.
Services | Technology | More Information |
Classroom Carts | ||
| Recording Video |
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Banner Application Resources |
This includes information on the use of the various Banner systems/applications.
Services | Technology | More Information | Administrative Applications |
| Self-Service |
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Business Intelligence and Reporting |
The IT Central Reporting office maintains the integrity of the data at Northwestern and generates reports based upon requests.
Services | Technology | More Information |
| Budget |
| Budget Builder is an Argos application to be used by departments to do their annual budgeting and spreading of the budget across fiscal periods for the year. This is managed by the Controller in the Accounting Services office. |
| Business Profess Analysis |
| The BPI team is used in LEAN events or on various business process improvement projects to help departments utilize technology to streamline processes and create efficiencies in their work environment. |
Report Generation | Request for modifying a current report or requesting a new report go to the IT Tab on theROCK and and click the Submit a Ticket option, under Help and Support, then choose Central Reporting from the list. | Scheduling |
| Schedule Builder is an Argos application to be used by academic departments to facilitate faculty and course schedules for each term. This is managed by the Registrar's office.
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Communication and Surveys |
This includes telephones, cell phones, digital signage, communication applications, and more.
Services | Technology | More Information |
| Chat Tools | ||
| Digital Signage | ||
NEC IP Phones | ||
| Survey Tools | *Recommend use for most large groups and for detailed analysis of results **Recommend use for small groups of individuals or a single department |
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Computer and Devices |
Information about Northwestern standard applications, computers, and mobile devices.
Services | Technology | More Information |
Computers | ||
| Office 2016 Suite | ||
| Printing | The printing link covers information on how to add printers and other printing options. | |
Technology Recycling | ||
| UNW Standard Software | *Employees can now access a software portal in order to download software onto their UNW computers that is approved by the IT Department. **To request any additional software outside of the standard software and the software portal, please submit a new tech request form location on the IT Tab on the under the requests section. | |
Virtual Workstations |
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Data Storage, Backups, and Policies |
Best practices for data storage, backups, and technology policies.
Services | Technology | More Information |
Data Storage and Backup | ||
| Information Technology Policies |
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Documentation, Project Management and Collaboration |
Includes information on what applications are available for collaboration, knowledge management, and project/task management.
Services | Technology | More Information |
Office 365 | ||
| Documentation and Knowledge Management | *Recommend use for department wide or institutional knowledge management. **Recommend use for individuals or small groups | |
| Project/Task Management | ||
| Digital Signage |
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Network Services |
This section is dedicated to accessing Northwestern's network resources on and off campus.
Services | Technology | More Information |
Connecting to the WiFi | ||
IP Phones and Voicemail | ||
| Network Drive Access | ||
| VPN |
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Training |
IT is creating training courses for the following applications. We are currently in the process of creating training materials and will add more information in the next few months.
Services
Technology
More Information
Office 365
- Intro to Office 365 and OneDrive
- Teams
- Planner
- OneNote
- Forms
- Basecamp 2
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University Information Security and Security Tools |
University security measures taken to secure and protect data on campus.
Services | Technology | More Information |
| Best Security Practices | Please visit our /wiki/spaces/IKB/pages/80284941 documentation. | |
Bitlocker Encryption | ||
| Cyber Security | Please visit our Cyber Security FAQs documentation. | |
| Security Measures |