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1. Gathering the following information and submit a ticket. 
   1. For gaming consoles and computers we request the following information:
      
      1. Your wired MAC Address and current IP address
      2. Your wireless MAC address and current IP address (if applicable)
         1. (e.g. MAC: 00-A1-22-AC-E2-BC and IP: 10.22.0.123 or 10.1.0.156)
            
            
2. Please submit a ticket to the IT Department to request your gaming device to be set to a Moderate NAT
   

   1. Ui button
      color blue newWindow true icon link title Submit a ticket url https://servicedesk.unwsp.edu/servicedesk/customer/portal/1/create/160

      
      
      

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