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If your video game works at home, but not on campus it is most likely due to how our campus firewall handles video game traffic. Some games require opening ports out to the public internet. Due to security concerns, we do not open ports out to the internet for video games. This can also be seen as a NAT issue on devices. We do have a workaround which that allows some video games to work. See the instructions below.
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Most often you can find both the MAC address and IP address of your console in the network settings on your gaming device.
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XBOX ONE:
If you are signed in to a profile, go to My Games & Apps and Settings. If you are not signed in to a profile, just go to Settings.
Select Network then Advanced Settings.
Scroll down and select Network Settings. Then choose either Wired (Ethernet) or Wireless, depending on how you want to connect.
XBOX 360:
Go the Xbox 360 Dashboard and navigate all the way to the rightmost tab labeled My Xbox and select the System Settings option.
Select Network Settings then Configure Network
Go to the Additional Settings Tab and select the Advanced Settings. In the next window, you should see the MAC Address listed.
PLAYSTATION 4:
Go to Settings in the main menu (looks like a toolbox).
Scroll down and select "System". Then select System Information.
Here you will see the MAC addresses for LAN (Ethernet) and Wi-Fi.
PLAYSTATION 3:
Go to Settings in the main menu (looks like a toolbox).
In settings, go to System, then scroll down to System Information. Your MAC Address will be listed here.
PLAYSTATION VITA:
On the Home Screen, go to Settings.
In settings, go to System, then select System Information. Your MAC address will be listed here.
NINTENDO SWITCH:
On the Home Menu, go to System Settings.
In the menu on the left side, select Internet. The MAC Address will be under System MAC Address.
Wii U:
| Note |
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This will also be the wireless MAC address. |
On the Wii U menu screen, select to the System Settings Icon
Go to the Internet menu and select it. Then select the View MAC Address icon. The MAC address will be listed here
Wii:
| Note |
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This mac address will be for the Wireless internet, so if you are connecting using an Ethernet to USB adaptor, you will have to use the MAC address of that adaptor. |
From the Wii Channel Menu, select the Wii Settings button the in the bottom left-hand corner
Navigate the settings menu to Internet and the Console Settings. The MAC Address will be listed there.
NINTENDO 3DS:
On the 3DS Home Screen, select System Settings. Then select Internet Settings.
In the Internet Settings, select Other Information and then Confirm MAC Address. The MAC Address will be listed here.