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1. Gathering the following information and submit a ticket. For gaming consoles and computers we request the following information:
   
   1. Your wired wired MAC Address address and current IP address
      1. Your wireless MAC (e.g. MAC: 00-A1-22-AC-E2-BC and IP: 10.22.0.123 or 10.1.0.156)
   2. Your wireless MAC address and current IP address
      (if applicable)
      1. (e.g. MAC: 00-A1-22-AC-E2-BC and and IP: 10.22.0.123 or 10.1.0.156)
   3. Gaming device
   4. Video game name
      
      
2. Please submit a ticket to the IT Department to request your gaming device to be set to a Moderate NATwith the above information.
   

   1. Ui button
      color blue newWindow true icon link title Submit a ticket url https://servicedesk.unwsp.edu/servicedesk/customer/portal/1/create/160

      
      
      

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