What are the computer requirements?

Computer requirements are intended to ensure that the laptop you purchase will meet the requirements for the coursework in your academic program throughout your university career. Visit the UNW Computer Requirements page for complete information.

Can I use a Netbook or Chromebook for my Northwestern courses?

Netbooks or Chromebooks will not meet your needs as a student or course-work requirements for your area of study. Some aspects of your courses are not compatible with the capabilities of a Netbook or Chromebook.

What is Moodle?

Moodle is Northwestern's Learning Management System (LMS). Moodle enables instructors and students to work collaboratively online. 

How do I access Moodle?

Moodle can be accessed either by logging into to theRock, and clicking Moodle in the left navigation menu or by going directly to Northwestern's Moodle site.

How can I learn more about Moodle?

• Moodle Orientation
• Computer Requirements
• IT Student Knowledge Base

What is Office 365?

University of Northwestern is pleased to provide Microsoft Office to every student free of charge. This means the latest version of the full Office productivity suite, including Word, Excel, PowerPoint, OneNote and more, are available to use to help you prepare and be successful in your classes. You also have access to Office 365, which allows you online access to Microsoft applications over the Internet. As long as you’re a student at Northwestern and the program continues, you’ll be able to use this software for free. 

Is there a cost to Office 365?

No, there is no cost.

How do I download Office 365?

You can install Office 365 on up to 5 devices. Visit the How to install Office 365 page for more information.

Am I required to have any other software to take courses at Northwestern?

Occasionally, you will be tasked with installing additional basic software to assist you in your course. Visit the Essential Software for DE and CGOAL courses page for more information.

How do I set up my UNW email on my phone?

How do I forward my UNW email to my personal email?

1. Go to TheROCK
   

   Ui button
   color blue icon link title TheROCK url https://therock.unwsp.edu

2. Click on Email in the lower left navigation menu on the side of the page
   
   
3. Click on the settings icon in the upper right side of the page
   
4. Click on "Mail" towards the bottom right
   
5. A Mail tree will be opened, click on "Forwarding" under Accounts
   
6. Select "Start Forwarding," add the email you would like it to be forwarded to, and check the box that says “keep a copy of forwarded messages” as this will ensure you will not lose the messages if something happens to the account they are being forwarded to.
   
7. Click Save to finalize
   

How do I reset my password?

If you need to reset your password manually, please follow the instructions below.

If you have difficulty resetting your password, you will want to connect with our IT department: 651-631-5699 or servicedesk@unwsp.edu. 

Where do I go for help with technology?

You have a number of avenues for help with technology. If you have a question, we recommend that you first check out the ITSKB. If you still have questions, you can contact IT in a number of ways.

• 24/7 Phone Support: 651-631-5699
• Submit a ticket
• Chat with IT

You can also visit the IT Service Desk in person in R0106.

IT Service Desk hours:

Monday - Thursday: 7:30am to 8:30pm

Fridays: 7:30am to 5:00pm