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Overview


Our The Student IT Service Catalog is a central list of information technology services and applications that are available to students. The list outlines the services offered for various business categories, as well as the technology tools that support each service.



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Academic Technology

  Create and teach with online course sites that may include activities and materials such as discussions, forums, gradebook, polls, presentations, quizzes, and more.


Services

Technology

More Information

Course Management


Degree Audit System
Degree Works

Media Production
U-Record Video Studio

*The Video Recording Request form is located on the IT tab on theROCK


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Accounts and Access

  Request employee permissions and manage your UNW account.


Services

Technology

More Information

Password Reset

Mypassword
Reset student password

If you are unable to reset your password using the

mypassword website

self-service methods, please contact the IT Service Desk.

New Employee Permissions or

Request new permissions (Employees Only)

  • Web App

The New Employee Form is located under the requests section on the IT tab on theROCK

New Student Employee Form
  • Web App
The New Student Employee Form is located under the requests section on the IT tab on theROCKEnd of Employment Form
  • Web App
The End of Employment Form is located under the requests section on the IT tab on theROCK





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Audio and Visual Services

  AV Services support university-wide events and manage the Audio/Video services that are offered in the classrooms. 


Services

Technology

More Information

Classroom Carts


Recording Video
U-Record Video Studio


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Banner Application Resources

  This includes information on the use of the various Banner systems/applications. 


Services

Technology

More Information

Administrative Applications

  • Banner 8 INB
  • Banner Document Management (BDM)
  • Banner 8 Training Videos
  • Banner 9
  • Argos

    To access internal applications go to https://banner.unwsp.edu/links

    Self-Service
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    Business Intelligence and Reporting

      The IT Central Reporting office maintains the integrity of the data at Northwestern and generates reports based upon requests. 

    Services

    Technology

    More Information

    Budget
    • Budget Builder
    Budget Builder is an Argos application to be used by departments to do their annual budgeting and spreading of the budget across fiscal periods for the year. This is managed by the Controller in the Accounting Services office.Business Profess Analysis
    • Various Tech tools
    The BPI team is used in LEAN events or on various business process improvement projects to help departments utilize technology to streamline processes and create efficiencies in their work environment.

    Report Generation

    Request for modifying a current report or requesting a new report go to the IT Tab on theROCK and and click the Submit a Ticket option, under Help and Support, then choose Central Reporting from the list.

    Scheduling
    • Schedule Builder
    Schedule Builder is an Argos application to be used by academic departments to facilitate faculty and course schedules for each term. This is managed by the Registrar's office.




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    Communication and Surveys


      This includes telephones, cell phones, digital signage, communication applications, and more.


    Services

    Technology

    More Information

    Chat ToolsSkype for Business

  • MS Teams
  • Digital Signage
    Email
    NEC IP Phones

    Survey Tools
    Qualtrics*
    **

    *Recommend use for most large groups and for detailed analysis of results

    **Recommend use for small groups of individuals or a single department




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    Computer and Devices

      Information about Northwestern standard applications, computers, and mobile devices. 


    Services

    Technology

    More Information

    Computers

    UNW Windows computer information

  • UNW Apple computers information
  • Office
    2016
    365 Suite


    PrintingThe printing link covers information on how to add printers and other printing options.

    Technology Recycling

    UNW Standard Software

    *Employees can now access a software portal in order to download software onto their UNW computers that is approved by the IT Department.

    **To request any additional software outside of the standard software and the software portal, please submit a new tech request form location on the IT Tab on the under the requests section.


    Virtual Workstations




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    Data Storage, Backups, and Policies

      Best practices for data storage, backups, and technology policies.


    Services

    Technology

    More Information

    Data Storage and Backup

    S: Network Drive
  • H: Network Drive

  • Information Technology Policies


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    Documentation, Project Management and Collaboration

      Includes information on what applications are available for collaboration, knowledge management, and project/task management. 

    Services

    Technology

    More Information

    Office 365


    Documentation and Knowledge Management
  • Confluence*
  • ***Recommend use for department wide or institutional knowledge management.

    **Recommend use for individuals or small groups


    Project/Task Management
    Basecamp
    Digital Signage
    • To Dos


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    Network Services

      This section is dedicated to accessing Northwestern's network resources on and off campus. 


    Services

    Technology

    More Information

    Connecting to the WiFi

    IP Phones and Voicemail

    Network Drive AccessVPNVPN Access


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    Training

      IT is creating training courses for the following applications. We are currently in the process of creating training materials and will add more information in the next few months. 

    Services

    Technology

    More Information

    Office 365

    • Intro to Office 365 and OneDrive
    • Teams
    • Planner
    • OneNote
    • Forms
    Basecamp
    • Basecamp 2
    Confluence
    • Intro to Confluence
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    University Information Security and Security Tools

      University security measures taken to secure and protect data on campus. 


    Services

    Technology

    More Information

    Best Security Practices


    Please visit our /wiki/spaces/IKB/pages/80284941 documentation.

    Bitlocker Encryption


    Cyber Security


    Please visit our

    Cyber Security FAQs

    /wiki/spaces/IKB/pages/80283343 documentation.

    Security Measures