About

The Microsoft Authenticator App turns an iOS or Android phone device into a strong multifactor or passwordless credential. Users can sign-in to any platform or browser by getting a notification to their phone, matching a the number displayed on the screen to the one on their phone, and then using their biometric (touch or face) or lock screen PIN device unlock gesture to confirm.

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Tip

Want to sign in without a password?

After you setup the Microsoft Authenticator app, check out how you can go Passwordless!

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https://youtu.be/k0oiKQK3LjQ

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Setup the app

The instructions below outline the setup process for the Microsoft Authenticator app, depending on whether the setup is prompted during a login sequence (registration campaign), or you are setting it up on your own (self-service setup).

Registration campaign

During a login sequence, you may be prompted to update your security information. Follow the prompts on the screen to register the Microsoft Authenticator app.

Info
You will have the option to snooze the setup for 14 days until it is required.

Watch the video below to learn more about registering the Microsoft Authenticator app.

https://youtu.be/k0oiKQK3LjQ

Self-service setup

Self-service is a great way to setup alternative devices or additional authentication methods as a backup. To setup the Authenticator app, follow these steps. You can also

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Want to sign in without a password?

After you setup the Microsoft Authenticator app, check out how you can go Passwordless!

Still have questions?

Start with the https://unw.atlassian.net/l/cp/Uc1rdbQd page.

Setup the app

To setup the Microsoft Authenticator app, follow the steps below. You can follow along with a video starting at step 2. Visual steps are provided on the right column. You may also setup alternative devices or authentication methods as a backup.

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The setup is best completed on a computer in order to scan the QR code with your mobile device later on.

Starting the setup on your phone will not allow the QR code to be scanned or an error state may arise.

Also, this QR code must be scanned within the app.

Start

Trying to do so with the regular camera app will not work.

On a computer, start by going to the Security Info portal for your UNW Microsoft account.
1. https://aka.ms/mysecurityinfo
At the top of the list, choose + Add sign-in method.
1. See here for a visual walkthrough: https://youtu.be/jTwtosQkn6I?t=65
From the dropdown list, choose Authenticator app.
Download the Microsoft Authenticator app if you haven’t already. Once it’s installed on your mobile device, choose Next on the website.
Open the Microsoft Authenticator app on your device.
You may be asked to allow notifications and camera access for the app.
1. Notifications will alert you when there is an attempt to login to your account.
2. Camera access will allow you to scan the QR code in later steps. This is only needed once.
Choose Next on the website.
1. A QR code will be displayed on the website.
In the Authenticator app, tap the plus (+) icon in the top-right corner.
1. Choose Work or school account.
2. Choose Scan QR code.
3. Scan the QR code displayed on the website.
4. Choose Next on the website.
Now that the account is setup in the app, you will be asked to approve a test notification.
Enter the number you see onscreen on the screen and choose Approve.