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Overview

Information Technology provides self-service

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option for

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users to

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reset their passwords if they are forgotten or need to be changed.

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How To Change Your Password

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Password Reset: If you do not know your old password, you can use the Self-Service Password Reset portal.

Info
titleNote

For a password reset, your cell phone number must be accurate. If your cell phone number is inaccurate or missing, update your personal information here.

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After resetting your password, you will need to login to apps and websites again. It may take a few minutes before the new password is recognized everywhere.

UNW Password Requirements

Your new password

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:

  1. Must be different from

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  1. previous

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  1. passwords.

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  1. Must include at least 14 characters.

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  1. Must have at least three of these four characteristics:

    1. uppercase

    2. lowercase

    3. number

    4. symbol

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  1. Must not contain part of your name, username, or ID number

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Still need help?

If neither option works for you, please call the IT Service Desk at 651-631-5699.

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  1. Your new password must be different from any previous password.

  2. It must include at least 14 characters.

  3. It must have at least three of these four characteristics:

    1. uppercase

    2. lowercase

    3. number

    4. symbol

  4. It must not contain part of your name, username, or ID number.

Still need help?

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  1. .

Password Reset Tools

The tools listed below will both reset your UNW Student account password. The difference is which website is being used.

Microsoft Self-Service Password Reset Portal

Tip

This method is available for those who have registered security information. If you haven’t yet, check out Getting started with Microsoft Authenticator or add your personal email at aka.ms/mysecurityinfo.

  1. Go to https://passwordreset.microsoftonline.com

  2. Enter your UNW email (username@students.unwsp.edu) and enter the characters shown in the image or words heard in the audio, then click Next.

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  3. Complete your security verification method (email, code or push notification). Click Next if needed.

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  4. Set your new UNW account password, then click Finish.

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