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Microsoft Authenticator - Apps on Google Play

About

The Microsoft Authenticator App turns an iOS or Android device into a strong multifactor or passwordless credential. Users can sign-in to any platform or browser by getting a notification to their phone, matching the number displayed on the screen, then using their device unlock gesture to confirm.

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Install the app

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titleScan a QR code

  1. Open the Apple App Store or Google Play Store

  2. Search for "Microsoft Authenticator"

  3. Find the app: confirm the publisher is Microsoft Corporation and the icon matches the one shown above.

  4. Install the app.

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Want to sign in without a password?

After you setup the Microsoft Authenticator app, check out how you can go Passwordless!

Still have questions?

Start with the FAQ page.

Setup the app

Tip

You can wait to setup the app until your account is transitioned from Duo. If you want to switch sooner , contact IT!follow these steps: Switch to Microsoft from Duo

Note

Do not sign in to the Microsoft Authenticator app. To setup multifactor, it must be paired using the QR code information.

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titleInstructions to setup the app
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The setup is best completed on a computer in order to scan the QR code with your mobile device later on.
Starting the setup on your phone will not allow the QR code to be scanned or an error state may arise.

To setup the Microsoft Authenticator app, follow the steps below. You can follow along with a video starting at step 2. Visual steps are provided on the right column. You may also setup alternative devices or authentication methods as a backup.

  1. Start by going to the Security Info portal for your UNW Microsoft account.

    1. aka.ms/mysecurityinfo

  2. At the top of the list, choose + Add sign-in method.

    1. https://youtu.be/jTwtosQkn6I?t=65

  3. From the dropdown list, choose Authenticator app.

  4. Download the Microsoft Authenticator app if you haven’t already. Once it’s installed on your mobile device, choose Next on the website.

  5. Open the Microsoft Authenticator app on your device.

  6. You may be asked to allow notifications and camera access for the app.

    1. Notifications will alert you when there is an attempt to login to your account.

    2. Camera access will allow you to scan the QR code in later steps. This is only needed once.

  7. Choose Next on the website.

    1. A QR code will be displayed on the website.

  8. In the Authenticator app, tap the plus (+) icon in the top-right corner.

    1. Choose Work or school account.

    2. Choose Scan QR code. (info)

    3. Scan the QR code displayed on the website.

    4. Choose Next on the website.

  9. Now that the account is setup in the app, you will be asked to approve a test notification.

  10. Enter the number you see on the screen and choose Approve.

You have now setup the Microsoft Authenticator app to secure your account!

Info

If you aren’t able to use the QR code to setup the app. You can instead choose to enter the setup information manually. See this article for more information.