About
The Microsoft Authenticator App turns an iOS or Android phone into a strong multifactor or passwordless credential. Users can sign-in to any platform or browser by getting a notification to their phone, matching a number displayed on the screen to the one on their phone, and then using their biometric (touch or face) or lock screen PIN to confirm.
Want to sign in without a password?
After you setup the Microsoft Authenticator app, check out how you can go Passwordless!
Install the app
Open the Apple App Store or Google Play Store
Search for "Microsoft Authenticator"
Find the app and confirm the publisher is Microsoft Corporation and the icon matches the one shown on the right.
Install the app.
Setup the app
The instructions below outline the setup process for the Microsoft Authenticator app, depending on whether the setup is prompted during a login sequence (registration campaign), or you are setting it up on your own (self-service setup).
Registration campaign
During a login sequence, you may be prompted to update your security information. Follow the prompts on the screen to register the Microsoft Authenticator app.
You will have the option to snooze the setup for 14 days until it is required.
You can watch this video to learn more about registering the Microsoft Authenticator app.
https://youtu.be/k0oiKQK3LjQSelf-service setup
Self-service is a great way to setup alternative devices or additional authentication methods as a backup. To setup the Authenticator app, follow these steps. You can also follow along with a video starting at step 2.
Start by going to the Security Info portal for your UNW Microsoft account.
At the top of the list, choose Add sign-in method.
From the dropdown list, choose Authenticator app.
Download the Microsoft Authenticator app if you haven’t already. Once it’s installed on your mobile device, choose Next on the website.
Open the Microsoft Authenticator app.
You may be asked to allow notifications and camera access for the app.
Notifications will alert you when there is an attempt to login to your account.
Camera access will allow you to scan the QR code in later steps.
Choose Next on the website.
A QR code will be displayed on the website.
In the Authenticator app, tap the plus (+) icon in the top-right corner.
Choose Work or school account.
Choose Scan QR code.
Scan the QR code displayed on the website.
Choose Next on the website.
Now that the account is setup in the app, you will be asked to approve a test notification.
Enter the number you see onscreen and choose Approve.
You have now setup the basic setup of the Microsoft Authenticator app to secure your account.
If you aren’t able to use the QR code to setup the app. You can instead choose to enter the setup information manually.
See https://support.microsoft.com/en-us/account-billing/manually-add-an-account-to-the-microsoft-authenticator-app-3bcc3672-6241-48ab-926c-6a6139e5f670 for more information.
