Overview
Our IT Service Catalog is a central list of information technology services and applications that are available to students. The list outlines the services offered for various business categories, as well as the technology tools that support each service.
Academic Technology
Create and teach with online course sites that may include activities and materials such as discussions, forums, gradebook, polls, presentations, quizzes, and more.
Services | Technology | More Information |
Course Management | ||
| Degree Audit System | ||
| Media Production |
| *The Video Recording Request form is located on the IT tab on theROCK |
Accounts and Access
Request employee permissions and manage your UNW account.
Services | Technology | More Information |
Password Reset | If you are unable to reset your password using the mypassword website, please contact the IT Service Desk. | |
Audio and Visual Services
AV Services support university-wide events and manage the Audio/Video services that are offered in the classrooms.
Services | Technology | More Information |
Classroom Carts | ||
| Recording Video |
Banner Application Resources
This includes information on the use of the various Banner systems/applications.
Services | Technology | More Information |
| Self-Service |
|
Communication and Surveys
This includes telephones, cell phones, digital signage, communication applications, and more.
Services | Technology | More Information |
| Chat Tools | ||
| Digital Signage | ||
NEC IP Phones | ||
| Survey Tools | *Recommend use for most large groups and for detailed analysis of results **Recommend use for small groups of individuals or a single department |
Computer and Devices
Information about Northwestern standard applications, computers, and mobile devices.
Services | Technology | More Information |
Computers | ||
| Office 2016 Suite | ||
| Printing | The printing link covers information on how to add printers and other printing options. | |
Technology Recycling | ||
| UNW Standard Software | *Employees can now access a software portal in order to download software onto their UNW computers that is approved by the IT Department. **To request any additional software outside of the standard software and the software portal, please submit a new tech request form location on the IT Tab on the under the requests section. | |
Virtual Workstations |
Data Storage, Backups, and Policies
Best practices for data storage, backups, and technology policies.
Services | Technology | More Information |
Data Storage and Backup | ||
| Information Technology Policies |
Documentation, Project Management and Collaboration
Includes information on what applications are available for collaboration, knowledge management, and project/task management.
Services | Technology | More Information |
Office 365 | ||
| Documentation and Knowledge Management | *Recommend use for department wide or institutional knowledge management. **Recommend use for individuals or small groups | |
| Project/Task Management | ||
| Digital Signage |
Network Services
This section is dedicated to accessing Northwestern's network resources on and off campus.
Services | Technology | More Information |
Connecting to the WiFi | ||
IP Phones and Voicemail | ||
| Network Drive Access | ||
| VPN |
University Information Security and Security Tools
University security measures taken to secure and protect data on campus.
Services | Technology | More Information |
| Best Security Practices | Please visit our /wiki/spaces/IKB/pages/80284941 documentation. | |
Bitlocker Encryption | ||
| Cyber Security | Please visit our Cyber Security FAQs documentation. | |
| Security Measures |