Windows Hello

Overview

Windows Hello is a suite of authentication methods that allows users to sign in to Windows 10 or 11 computers using biometrics (such as fingerprint) or a PIN instead of the standard UNW password.

Windows Hello for Business extends these convenient sign in methods to other single sign-on (SSO) services as well as some legacy resources.

Descriptions

Fingerprint

Certain UNW Windows laptops come with a built-in fingerprint reader, usually located on the top-right of the keyboard, on or around the power button. Biometric data, such as a fingerprint, is device-bound, meaning it is only used to login to that device and is not stored or transmitted anywhere outside of that device.

In order to set up Windows Hello fingerprint, you must also set up a PIN as a backup.

 

PIN

The PIN is also a more convenient way to sign in than a complex password. The PIN does not change and is only used on the device you set it up on.



 

Standard UNW password.

You may still type in your password if fingerprint or PIN do not work. Simply choose the Sign-in options at the login screen as shown below.


Setup Windows Hello Fingerprint

  1. Sign in to your UNW Windows 10 or 11 computer that has a fingerprint reader.

  2. Open the Settings app

    1. Search for settings

  3. Click on Accounts

  4. Click on Sign-in options (left side)

  5. Click on Windows Hello Fingerprint

  6. Click on Set up

  7. Use Microsoft Authenticator or other multifactor method to verify

  8. Click Get Started

  9. Touch fingerprint sensor multiple times

  10. Touch fingerprint sensor from different angles

  11. Click on Set up a PIN

  12. Create a PIN

    1. Must be 6 characters or longer

    2. Must not be a common pattern (eg. 123456)

    3. May include letters and symbols (check box)

  13. The Windows Hello Fingerprint setup is complete!

Setup Windows Hello PIN only

  1. Sign in to your UNW Windows 10 or 11 computer.

  2. Open the Settings app

    1. Search for settings

  3. Click on Accounts

  4. Click on Sign-in options (left side)

  5. Click on Windows Hello PIN

  6. Click on Add

  7. Use Microsoft Authenticator or other multifactor method to verify

  8. Create a PIN

    1. Must be 6 characters or longer

    2. Must not be a common pattern (eg. 123456)

    3. May include letters and symbols (check box)

  9. The Windows Hello PIN setup is complete!

Using Windows Hello for Online sign in.

During sign in, you are normally asked for the last method you used, which is commonly a password.
You may need to change the method the first time you wish to use Windows Hello or after using a different method somewhere else.

  1. Enter your username if it is not already populated, choose Next.

  2. If you are prompted for your password or Authenticator app, choose Other ways to sign in.

    1. Select the option Face, fingerprint, PIN or security key.

  3. Complete the prompts for Windows Hello using your PIN or biometric.

Windows Hello will be used the next time you need to authenticate. You can always choose an alternative method by clicking Other ways to sign in or Use my password instead.