Overview

Information Technology provides self-service tools for students to change or reset their passwords.

If you have registered security information, such as Microsoft Authenticator or Email, you can use the Microsoft Self-Servcie Password Reset option.

If your cell phone number was provided in your UNW personal information, you can use the UNW Self-Service Password Reset option.

If neither option works for you, please call the IT Service Desk at 651-631-5699.

UNW Password Requirements

1. Your new password must be different from any previous password.

2. It must include at least 14 characters.

3. It must have at least three of these four characteristics:

   1. uppercase

   2. lowercase

   3. number

   4. symbol

4. It must not contain part of your name, username, or ID number.

Microsoft Self-Service Password Reset Portal

1. Go to https://passwordreset.microsoftonline.com

2. Enter your UNW email (username@students.unwsp.edu) and enter the characters shown in the image or words heard in the audio, then click Next.

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3. Complete your security verification method (email, code or push notification). Click Next if needed.

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4. Set your new UNW account password, then click Finish.

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UNW Self-Service Password Reset Portal

1. Go to the UNW password reset portal: https://password.unwsp.edu

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2. Enter your

1. UNW email, username@students.unwsp.edu, then click

1. Next.

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2. You will then be prompted to enter the security code that was sent via text to your cell phone number on file. 

3. After entering your security code, you will be directed to this screen to choose a new password.

   1. If you did not receive a security code and did not receive an error code, the code might have been sent to a different cell phone on file. Please contact the IT Service Desk at 651-631-5699 to have your password reset. 

   2. If you received an error code or a message saying that there is no phone number on file, please contact the IT Service Desk at 651-631-5699 to have your password reset.