IT Help & Support

Help and Support

The IT Service Desk is your first point of contact for technical issues and requests, such as:

• Submit a ticket

• Call us:  651-631-5699 (24/7 Availability)

• Remote Quick Support

• Report a Security Incident

Requests

View our following services and requests:

• New Technology Request Form

• End of Employment Form

• Loaner Laptop

• Loaner Projector

• New Employee Form

• New Student Employee Form

• Video Request Form

Services and Policies

View our following services and policies:

• Policies

• Retired Technology Sales

• Security

• Technology Services and Applications

IT Service Desk

The IT Service Desk is your first point of contact for technical issues and requests, such as:

• Northwestern accounts and passwords

• Campus network access, Internet connectivity, and telephone systems

• Access to Email, Moodle, theROCK, and other Northwestern applications

• PC and Mac troubleshooting

• Software/Application support or questions

Location and Hours

Location

• Riley Hall Room 0106

Hours of availability:

• Monday to Thursday - 7:45 am to 7:30 pm

• Friday - 7:45 am to 5:00 pm