FAQs

What is the Office 365 benefit for students?

• Office 365 Education for Students is available for free to students who are enrolled at qualifying schools. Students are able to install Office on up to 5 PCs or Macs and on other mobile devices, including Windows tablets and iPad. It also allows students to access other applications such as Lync and OneDrive.

Why is Microsoft introducing these changes?  

• Microsoft is committed to the success of each student and educator. Microsoft believes this offer will help students thrive in their educational endeavors by providing Microsoft’s best productivity solution at no additional licensing cost.

Do I get anything else besides Office 365 when I use the self-service process?

• In addition to having access to the Office client, which has applications like Word, Excel, PowerPoint and OneNote, which work across your PCs and Macs, you can activate the clients on your iPad, iPhone, and Android Phone, giving you access to edit and review your homework on the go.  You also get 1 TB of storage through OneDrive for Business to ensure you have access to all of your documents whenever you need them. If you are using a computer that doesn’t have Office installed, don’t worry you can edit or review those assignments in Office Online in any browser.

What devices can I use Office 365 on?

• Office supports PCs and Windows tablets running Windows 7 or higher, and Macs with Mac OS X 10.6 or higher. Office for iPad can be installed on iPads running version iOS 7.0 or higher.
• For information about mobile devices, visit www.office.com/mobile.

What happens when I graduate?

• Your Office 365 subscription through your institution ends upon graduation. You may enroll into other consumer or commercial offers available. If you have Office 365 Education at your school, you should make sure to transfer all your files from your school OneDrive to your personal OneDrive prior to graduation.

What does Office 365 include?

• Office 365 comes with a full version of Office and familiar Office applications like Word, Excel, PowerPoint, OneNote and more. Office 365 is a user-based service and allows each student to install Office on up to five PCs or Macs, and five tablets and access Office mobile applications on iPhone and Android phones. (Office Mobile applications are included with all Windows phones). More information here.

Can students install Office for iPad through this Office 365 benefit?

• Yes, this would count towards the limit of installing it on 5 tablets. Just install the applications and sign in with your school ID.

Does this replace the Office 365 University product or Office Home & Student?

• No, Office 365 University will continue to be sold to enable students at colleges and universities that do not take advantage of, or qualify for, this free benefit and likewise for the Office 365 Home Premium offer.

If I recently purchased Office and am now also eligible for free Office 365 through my school, will I receive any credit and/or compensation?

• No. The Office software purchased is a consumer offering and students can continue to take advantage of the purchased offer. 

If I have already installed Office 365 University on my computer, what will happen if I attempt to install Office 365?

• The Office client supports having both an Office 365 personal account (used when you signed up for Office 365 University) and a school account (login provided by your school), students will be able to remain signed in with both. Once installed, Office will have both your personal and institution ID associated with it after the installation.

I need help installing, where do I go?

• Please click here to access the installation instructions.

What do I do if I am having issues installing Office 365?

• Please visit the Microsoft Office 365 support page here.