What are the computer requirements at UNWSP?

Computer requirements are intended to ensure that the laptop you purchase will meet the requirements for success in your academic program. Visit the UNW Computer Requirements page for complete information.

Can I use a Netbook or Chromebook for my Northwestern courses?

Netbooks or Chromebooks will not meet your needs as a student or course-work requirements for your area of study. Some aspects of your courses are not compatible with the capabilities of a Netbook or Chromebook.

What is theROCK?

As a UNWSP student, theROCK is the portal you will use to access your course resources and student services. It's important to familiarize yourself with theROCK early and save it to your device favorites, as you will access it regularly.

You are assigned a username and password when first admitted to a UNWSP program. Both are viewable in your Application Portal upon admittance. While your username will remain the same during your time at UNWSP, you do have the option to change your password. Visit the Change Student Password page for more information.

What is Moodle?

Moodle is Northwestern's Learning Management System (LMS). Moodle enables instructors and students to work collaboratively online. 

How do I access Moodle?

Moodle can be accessed either by logging into to theRock and clicking Moodle in the left navigation menu or by going directly to Northwestern's Moodle site. Your courses will be available to view in Moodle on the first scheduled day of class.

How can I learn more about Moodle?

• Moodle Orientation
• IT Student Knowledge Base

What is Office 365?

We are pleased to provide Microsoft Office to every student free of charge. This means the latest version of the full Office productivity suite (including Word, Excel, PowerPoint, OneNote and more) are available for your use. You also have access to Office 365, which allows you online access to all Microsoft applications. These tools will be available to you during the duration of your time as a student at UNWSP.

How do I download Office 365?

You can install Office 365 on up to 5 devices. Visit the How to install Office 365 page for more information.

Am I required to download additional software to take courses at Northwestern?

Occasionally, you will be tasked with installing additional basic software to assist you in your course. Visit the Essential Software for DE and CGOAL courses page for more information.

How do I access my UNWSP student email account?

As a UNWSP student, it is critical that you regularly access your student email account to review important communication from your advisor, instructors, and campus departments. Visit the Email page for more information about accessing your student email account.

How do I connect to the Northwestern Wireless Network?

If you are visiting our St. Paul campus and need to connect to the Northwestern Wireless Network, please visit the Connecting to UNW Network page for instructions.

Where do I go for help with technology?

You have a number of avenues for help with technology. If you have a question, we recommend that you first check out the IT Student Knowledge Base. If you still have questions, you can contact IT in a number of ways.

• 24/7 Phone Support: 651-631-5699
• Submit a ticket
• Chat with IT

You can also visit the IT Service Desk in person in R0106.

IT Service Desk hours:

Monday - Thursday: 7:45am to 8:30pm

Fridays: 7:45am to 5:00pm