uniFLOW - Troubleshooting
If you’re having troubles printing with the local uniFLOW application, you can also check/submit print jobs with the web client here: https://unwsp.us.uniflowonline.com/
Here are some things to check if you’re having troubles with the local uniFLOW client.
Reinstall or update the uniFLOW client.
See here: uniFLOW - Installing printer driver (Northwestern-owned devices) uniFLOW - Installing printer driver (Personal Devices)Make sure the uniFLOW client is running in the background. If it’s in your system tray, it’s running.
a. If the icon isn’t present, open the uniFLOW application. You may also need to do this if your client is not logged in. Use your UNW credentials if this is the case.
Check the current username, by right-clicking on the tray icon and selecting About. This should match your UNW username, or the beginning of your email. If it’s incorrect or shows an Asset ID (formatted ######NW), you need to reboot your computer. (Selecting Re-register may work as well.)
After attempting all of these steps, try submitting your print job again. You can check if the job has been properly submitted by visiting the web client here: https://unwsp.us.uniflowonline.com/
If the local client is still having trouble, please reach out to IT.